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FAMILY HOLIDAYS

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Welcome to Lenk in the Simmental

Welcome to Lenk and the Simmental, happy to have you here with us! Escape the stresses of everyday life and enjoy the picturesque surroundings in the Bernese Oberland along the Simme to what is probably the most beautiful valley end in the Alps: culinary lovers will be spoilt with regional specialities, nature lovers can slow down at power spots and sports enthusiasts can get their pulse racing with a variety of activities. Hiking and biking, challenging mountain tours, impressive waterfalls, winter sports, sun-drenched terraces – conquer the metres in altitude under your own steam, by mountain railway or public transport – all this and much more awaits you. Are you looking for suitable accommodation? Would you like to know what events are waiting for you or do you need help planning your next tour? Your unforgettable time out in the Simmental starts here.

Are you still looking for the perfect accommodation in Lenk im Simmental? Our booking tool will help you find the perfect result. The region offers a wide selection of cosy hotels, holiday flats and other accommodation to suit your needs and wishes. Whether a rustic mountain hut or a 5-star hotel with spa resort - we offer you the accommodation you want in Lenk im Simmental.

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Tip! The Adelboden - Lenk mountain railways are included with the SIMMENTAL CARD in summer from one overnight stay in selected hotels.

FAQ apartment rental

FAQ apartment rental

With this FAQ, we would like to provide you, as a host, with some helpful information, organizational tips and important regulations for a smooth rental of your vacation apartment. Together with you and a professional rental, we can provide our guests with an unforgettable stay in the holiday region of Gstaad.

On which websites can my apartment be booked?

Gstaad Saanenland Tourismus (GST) has concluded direct reservation agreements with the internationally operating rental and sales platforms. This means that your holiday apartment is available on various sales platforms at no extra cost to you. These are currently:

• Switzerland Tourism, myswitzerland.com
• Interhome, www.interhome.ch
• e-domizil, www.e-domizil.ch

Thanks to sales portals with an international distribution network, such as Interhome and edomizil, your holiday apartment can also be booked immediately and at any time worldwide on external portals, so-called retailers. Some internationally known booking platforms are: Booking.com, AirBnB, HomeToGo, FeWo-direkt and many more.
By means of a connection (interface) to the administration platform of your holiday apartment (WebClient), the prices, conditions and availabilities you specify are transmitted to the portals and bookings and cancellations are synchronised.

Will my contact details be passed on to guests?

No. Gstaad Saanenland Tourismus never passes on the landlord's contact details to guests or to the partner platforms.

How can I publish the photos of my holiday apartment? (Picture size)

A picture is worth a thousand words. Nowadays, online platforms demand high quality photos. Properties with professionally taken pictures are more attractive for the guest and have more bookings. For this reason, we recommend that you have the photos of your holiday apartment taken by a professional photographer.
The pictures must be in landscape format with a minimum resolution of 2048 x 1536 pixels, and we only accept JPG and PNG formats. Make sure that all rooms (living room, bedroom, kitchen and bathroom) are photographed. It is important to present as many impressions of the property as possible to the guest. If possible, we ask you to send us 10 pictures in landscape format of the interior and exterior view.
The pictures can be sent to GST free of charge via or WeTransfer. Please note that you provide GST with existing and future promotional material and data, free of charge and grant GST the non-exclusive right to use the provided materials, texts, photographs, etc. in whole, in part, or edited, for marketing and promotion purposes.
GST undertakes to use the materials, texts, photographs, etc. provided exclusively for marketing and promotion on its own platforms and its partner platforms (including future platforms). Passing on to third parties without the consent of the contractual partner is prohibited.

Where can guests get information about the tourist offer of the holiday region Gstaad?

Gstaad Saanenland Tourismus provides owners with holiday apartment folders containing the most important emergency numbers and general tourist information, which can be exchanged seasonally at the Gstaad Tourist Office. In the folder you will also find a list with the most important emergency numbers and the general house rules in four languages. These will help you to hand over your holiday apartment smoothly.

What system does Gstaad Saanenland Tourismus use?

Gstaad Saanenland Tourismus uses the reservation system Feratel Deskline.

What is the Feratel WebClient?

Every holiday apartment rented out via Gstaad Saanenland Tourismus has a personal WebClient login. The WebClient serves as an overview for the entire administration of your holiday apartment. In this system you not only see all your bookings, but you can also enter your own occupancy and you have access to the accounts and valuations of your holiday apartment. The system is also used for the administration of your holiday apartment and for the creation of the Gstaad Cards.

How can I manage the availability of my holiday apartment?

As mentioned above, you can enter the availability of your holiday apartment in the WebClient. You have no restrictions on own bookings for you or your friends/acquaintances, except that the holiday apartment must be bookable for at least 8 months of the year. Provisional own occupancies (e.g., for regular guests or for planned renovations) must also be entered. In case of non-blocking, bookings via GST have priority (see direct reservation contract point 4). Without entering the available data, your property will not be bookable!

Can I adjust minimum stays?

In order to generate multiple bookings, we recommend that you do not only enter a minimum stay of 7 nights Saturday to Saturday. Increasingly, guests want flexible arrival and departure dates with short stays. You have the option of automatically shortening the minimum length of stay from a certain point before the arrival date if the property has not yet been rented out by then, e.g., up to 30 days before arrival a minimum stay of 7 nights applies (arrival/departure only Saturday), from 29 days before arrival a minimum stay of 4 nights applies (arrival/departure daily).

Can I set the prices myself?

Yes, you can set the prices per night for your holiday apartment yourself. If you fill in the price form manually, GST will take care of entering the prices and quotas for your holiday apartment. These are requested by GST from all holiday apartments one year in advance. The prices are binding and can only be reduced on the basis of a desired price reduction (last minute discount).

Can I enter the prices myself in the WebClient?

In order to be able to enter your prices yourself in your personal WebClient, you need a release via GST. You can apply for this authorisation by sending us a written request. With the independent entry of your prices, you can more flexibly influence the o ccupancy rate of your holiday apartment, for example by lowering the prices at short notice. Conversely, from this point on, the responsibility for price maintenance is in your hands. This means that you are responsible for maintaining the prices and quotas of your rental property.

Can my holiday apartment be deactivated by Gstaad Saanenland Tourismus?

Holiday apartments which are marketed on our website and on the website of partner platforms must be available for at least 8 months. For this reason, it is important that the prices and quotas are recorded in good time. Otherwise, GST reserves the right to deactivate the rental property on all platforms.

Option "No consecutive booking”

If you cannot guarantee the arrival of the new guest because of a consecutive reservation (e.g., cleaning of the flat not guaranteed), you have the possibility to indicate "No consecutive reservation". With this function, the new guests can only arrive the day after. You can also place several days between the arrival and departure of the guests. Please note that this option is only recommended if the minimum length of stay, and arrival and departure rules are flexible.

What if my holiday apartment is already rented out on a third-party system (e.g., private homepage)?

To avoid double bookings, we recommend synchronising the calendar of the third -party platform through iCal. The iCal calendar synchronisation allows you to synchronise the holiday apartment booking schedule with other portals, provided that these portals also have an iCal synchronisation function. The periods booked via our booking system (Deskline) are exported as an occupancy on the calendar and can be read in by the third-party system as a blocked period in their calendars. In addition, bookings from external systems can be read into Deskline via the calendar import function. These block the availabilities in Deskline. The import of the external calendars takes place automatically in the background every hour. In addition, the import can be triggered manually in the calendar. To set up the iCal calendar, please contact Gstaad Saanenland Tourismus. 

What do I have to consider when guests arrive?

The guest attaches great importance to a well-kept accommodation. The cleanliness of the holiday apartment and an impeccable overall impression is the most important criterion. The holiday property must therefore be prepared and checked before each arrival. As the landlord, you independently organise the handover of keys and cleaning of the property. The creation of the digital guest card (Gstaad Card) is also the responsibility of the landlord. You will find information on the creation of the Gstaad Card on our website. Whenever possible, someone (you or your keyholder) should be present on arrival and departure.

Can I set a booking stop?

If the vacation apartment cannot be rented out at short notice, the "Booking stop" function can be stored. This prevents the vacation apartment from being booked up to a certain number of days (freely selectable) before arrival. This restriction is mainly for Internet bookings. If a telephone enquiry is received at short notice request is received at short notice, we clarify the arrival directly with the landlord. This function can be deposited. A flawless and correct transmission of the function on other sales platforms cannot be guaranteed.